Find every rep’s weak spot.
Turn it into a strength.
Your reps practice on real phone calls with AI prospects. Every call is scored against your methodology — citing the exact words they said — so you can see precisely where each rep needs to improve, and coach the ones you’d never have time to sit with.
For reps, it’s a safe place to practice — with feedback specific enough to act on.
Real phone calls · Evidence-cited scoring · Built for your methodology · Use it standalone or with the Parslee platform
Discovery call — Practice
Jordan M. · AI prospect: VP Ops, mid-market · 11m 42s
“Besides yourself, who’d need to sign off on a purchase like this?”
Missed: never asked what the current process costs them per month.
Call ended without a committed follow-up meeting.
↳ Every quote is pulled straight from the call transcript — never generated.
Your top reps carry the number. The rest are a black box.
You can’t coach what you can’t hear — and most of your team’s calls happen where you’ll never be.
Weaknesses stay hidden
You can’t sit in on every call. Gaps surface in a live deal — not in practice, where they’re cheap to fix.
Training doesn’t stick
An annual workshop fades in weeks. Without reps and feedback, skills decay and old habits creep back.
“Good” is subjective
Two managers grade the same call differently. There’s no shared, objective bar for what great looks like.
A coaching loop that actually closes
Don’t just spot the gap — close it. Practice, scored feedback, targeted coaching, and proof the rep improved.
Reps practice on a real call
They dial a number and talk to an unscripted AI prospect built from your product, market, and objections. Easy to hard.
Scored on your scorecard
Graded against your methodology, every score backed by the exact transcript quote. Letter grade + per-criterion feedback.
Coach the exact weak skill
A queue tells you who to coach and on what. Assign targeted practice for the gap — reps can dispute, you always have final say.
Watch the score move
The rep redoes it, and you see the same criterion climb over time. Then bring in real customer calls, scored on the same ruler.
Practice that sounds like the real thing
Great reps aren’t born. They’re scored.
Every practice call, every real call — one scorecard, one standard, and progress you can watch happen.
Why Parslee Trainer is different
Practice that feels real, scoring you can trust, and a scorecard that builds itself.
A real call, with a prospect that pushes back
Reps dial in and hold a natural, real-time conversation with an unscripted AI prospect — built from your product, competitors, pricing, and the objections your team actually hears. Not a browser chat window. Not a script.
Truth constraints and “red lines” mean the prospect can’t be charmed into a false yes. And reps can’t game it: every session is a different prospect, scores are weighted by how hard the call was, and reciting a checklist gets flagged.
+1 (415) 555-0142
Live with “Dana” — skeptical VP of Operations
“We already looked at a tool like this last year and it didn’t move the needle. Why would this be different?”
Every score backed by the exact words
No black-box number. Each criterion shows the precise quote that earned or lost the points — so reps know exactly what to change, and managers can finally end the “that’s just your opinion” argument.
Quotes are extracted directly from the diarized transcript — verifiable, never generated — so you can trust every citation.
“What would make this a clear yes for your team?”
Conceded the discount before quantifying value.
Turn your playbook into a scorecard — automatically
Upload your methodology or sales playbook and Trainer drafts the scorecard for you: the criteria, the weighting, what good looks like. Review it, tweak it, approve it. You’re set up in minutes, not weeks.
discovery-playbook.pdf
AI drafts your scorecard
Score your team’s real customer calls too
Put practice and real deals on the very same scorecard — so coaching is consistent whether the call was a drill or a live opportunity.
- The Parslee bot joins your meetings. It sits in on your Teams and Google Meet calls, captures the transcript to your Knowledge Base, and brings it in to be scored. (Zoom coming soon.)
- On Aircall? It’s automatic. Connect once and real customer calls flow in and get scored — no manual uploads.
- Upload any recording — text or audio. We transcribe, identify speakers, and score it. Works no matter what phone system you use.
- Export every score to your warehouse with built-in BigQuery and CSV — with write-back to Parslee CRM on the way.
Capture real calls
Coming soon
CRM write-back — coming soon
Works with any methodology — including your own
Bring your own playbook and Trainer drafts the scorecard for you. Or start from a proven framework and customize from there.
For sales leaders
See the whole team, coach the right rep
- Performance dashboard and trends across the team
- Coaching queue — exactly who to coach next, and on what
- Assign targeted practice, then watch the score move
- Score disputes & one-click override — you stay in control
- Scores normalized across difficulty, so no one farms easy reps
- Groups, cohorts, and export to CSV / BigQuery
For reps
Practice without the pressure
- A safe place to fail — practice anytime, no live partner, no real deal on the line
- Specific, evidence-backed feedback your manager will actually stand behind
- See your own skills climb across 8 areas — discovery, objection handling, value, closing…
- Streaks and XP to build the habit
- Leaderboards are optional and manager-controlled
Built for trust
Stop guessing who’s ready.
Start raising the whole team’s game — one scored call at a time.
Use Trainer on its own, or alongside the rest of the Parslee platform — one sign-on, one AI built around your company.